Frequently Asked Questions

Why Always?

Always is a medical consumables subscription service designed to help clinics streamline and automate their consumable ordering processes.

Always offers automation, reducing the administrative burden on clinic staff. It ensures a steady supply of consumables, eliminates the risk of running out of essential items, and provides cost predictability through a subscription model.

The subscription ensures a consistent and reliable supply of consumables, helping clinics avoid shortages.

Always helps clinics reduce waste by providing a streamlined consumables management system. The subscription service ensures that clinics receive the right quantity of supplies, minimizing excess inventory and reducing the likelihood of expired products.

Absolutely. Always is designed to cater to clinics of various sizes and specialties. Whether you’re a small private practice or a large medical facility, the service can be customized to meet the unique consumable needs of your clinic.

Always promotes sustainability by helping clinics optimize their consumable usage, reducing unnecessary waste. The service also explores eco-friendly packaging options and works towards environmentally conscious practices in the medical supply chain.


Always works by providing clinics with a subscription-based service that ensures a constant and timely supply of medical consumables. The service utilizes advanced automation to simplify the entire ordering process.

Always offers a wide range of medical consumables, including but not limited to gloves, masks, syringes, gauze, and other essential items needed for day-to-day clinic operations.

Yes, Always understands that different clinics have unique requirements. The service is customizable to accommodate the specific consumable needs and ordering preferences of each clinic.

Absolutely! Always allows clinics to adjust their subscription plans based on changing needs. Whether you need to increase or decrease your consumable quantities, the service is flexible to accommodate these changes.

Absolutely! Need a break? Just hit pause in your account portal.

Billing for Always is handled through a straightforward and transparent process. Clinics are billed according to their chosen subscription plan, and payments can be conveniently managed through the online platform.

Always offers flexibility. Clinics can choose subscription plans that align with their needs, and there is no long-term commitment required. This allows clinics to adapt their plans as circumstances change.

Always accommodates urgent orders outside of the regular subscription schedule. Clinics can place additional orders as needed, ensuring that critical consumables are available when required.


Yes, Always provides dedicated customer support to assist clinics with any issues or questions they may have. The support team is accessible through various channels, including email.

Absolutely. Always prioritizes the security and compliance of its ordering platform. The service adheres to healthcare regulations to ensure the safe and confidential handling of sensitive information.

Yes, Always offers a user-friendly platform that allows clinics to track consumable usage, view order history, and manage their subscription settings. This feature provides transparency and helps clinics make informed decisions about their inventory needs.

Always prioritizes the quality and integrity of the medical consumables it provides. The service works with reputable suppliers and ensures that all products meet industry standards and regulations. Quality control measures are in place to guarantee the reliability of the supplies.

Always takes data security seriously. The platform employs robust security measures to protect clinic information, ensuring confidentiality and compliance with healthcare data regulations.

Yes, Always provides dedicated support to assist clinics in the setup and optimization of their subscriptions. The support team is available to guide clinics through the onboarding process and address any questions or concerns.

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